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Job Vacancies

Working with Crown

Searching job vacancies within the moving industry? Crown Worldwide New Zealand employs over 250 people across the country. We aim to offer the best careers in New Zealand by training and developing our people to do the best work of their lives. We take pride in setting ourselves apart from the pack here and strive to set the gold standard for employee satisfaction and workplace culture.

Crown focus on enabling our workforce: giving them a voice and the freedom to contribute feedback and ideas, as well as supporting their personal goals and ambitions within the company.

Find a job with Crown

We have a range of career opportunities available to you in our office and warehouse facilities located around Aotearoa. From Warehouse and Packer roles to Driver positions across all of our divisions. 

We think of joining Crown as the beginning of a journey, and we are responsible for providing the right environment where personal goals and successes can be achieved.

Move forward your career with Crown and work with the best in the business! View our current job vacancies below…

Wellington - Records Management Specialist

Crown Records Management Wellington requires a friendly, motivated person to join their progressive team in Seaview. This is a customer service focused role which will see you responsible across all aspects of liaising with clients, inputting data, to making delivery of client’s orders. 

We are looking for a person with the following attributes:

  • Exceptional customer service skills
  • Excellent written and verbal communication skills
  • Professional presentation
  • High attention to detail
  • Physically fit with ability to lift and stow boxes
  • Ability to prioritise workloads

DUTIES

  • Picking and packing orders for confidential records
  • Monitor destruction dates and pull destruction as required
  • Maintain Rolling Audits of the Records Warehouse
  • Processing and Barcode scanning of incoming and outgoing cartons and files
  • Courier driver for delivering & collecting records for clients. 

SKILLS & EXPERIENCE

  • Warehousing Experience
  • Intermediate Computer Skills
  • Full Class 1 NZ Driver License 
  • A current forklift (Reach Truck) License & Certification is desirable

The successful applicant will be required to maintain the effective application of all store operational functions and provide a professional level of service for both internal and external customers. We offer full and ongoing training, a motivated team environment and first-class working conditions.

Please send your application, including current CV, to Steve Edmonds, Regional Manager via email: [email protected] 

Applicants must be NZ residents or hold a valid NZ work visa. We are an equal opportunity employer and value diversity at our company. Only successful candidates will be contacted.

Auckland - Customer Services Consultant

Crown Relocations is one of the world’s largest relocation companies, providing a complete range of relocation services.
 
Based in our Albany office, we are seeking an energetic and dynamic customer services person to help our customers on the move. If you are a great communicator who loves variety and likes a fast paced environment, then this is the ideal job for you. We need someone with the X-Factor who loves to engage with customers over the phone!
 
THE ROLE
The role involves receiving telephone, internet and web enquiries from customers located throughout New Zealand. Our Consultants provide advice and assistance on Crown’s range of services and ensure a great customer experience by displaying great listening and decision making skills. If you are engaging, friendly and confident with a great phone manner then this is the perfect role for you!
 
SKILLS & EXPERIENCE
• Experience in a contact centre, dealing with high volume customer contact
• Excellent attention to detail and ability to gain information quickly
• Great organisation and time management skills
• Quick decision making abilities
• Professional telephone manner with the ability to build rapport
• Ability to learn and adapt to new systems and processes quickly
 
WE CAN OFFER
• A great salary plus benefits
• Opportunities for career development within a global organisation
• Paid birthday and volunteering leave
• Ongoing training and support
• Free onsite parking
• A fun work environment
 
Please send your application, including current CV, to Leigh Rayson, Service Centre Manager via email at [email protected] 
 
Applicants for this position should have NZ residency or a valid NZ work permit. We are an equal opportunity employer and value diversity at our company. Only successful candidates will be contacted.

 

Auckland - Records Management Support Centre Specialist

13 – 14 Months Parental Leave Cover 
 
This role is based at Te Kea Place reporting to our RM Quality Assurance Team Leader.  The role is responsible for providing support for our records clients nationally, responding to service requests, liaising with internal and external clients, undertaking data entry, answering database related queries and providing administrative back-up for the branch services team.
 
To be successful in this role, you will be organised, work well in a team & deadline driven environment. A demonstrable ability to prioritise and multi-task is an important element of the role.
 
DUTIES

  • Record and action clients requests for service within agreed timelines
  • Respond to client enquires and undertake issue resolution when required
  • Prepare and distribute database reports
  • Create and maintain user details, forms and templates 
  • Update Customer Relationship Management software

SKILLS & EXPERIENCE

  • Experience in working with databases
  • Demonstrated MS Office skills, particularly Excel
  • Exceptional attention to detail is essential
  • Excellent written and oral communication skills
  • Committed to providing a quality service for our clients
  • Fast and accurate data input and processing skills

Forward your application along with your current CV to Lesley Beacham via email: [email protected]

 
Please note applications will close 9th August 2021.Applicants for this position should have NZ residency or a valid NZ work permit. Only successful candidates will be contacted.

 

Auckland - Records Management Specialist

Record New Career Heights with Crown Records Management

Crown Records Management is part of the Crown Worldwide Group which spans across 50 countries and has 200 branches worldwide. We have a lucrative opportunity to join our records management team based in our purpose built North Shore facility in Albany.

The role is a great starting point for someone who is driven and is eager to learn about the Records Management industry. We offer excellent staff benefits, exposure to a worldwide network for career progression, industry leading training as well as the opportunity to join our On-call roster which offers additional remuneration and use of company vehicle.

Our Auckland Records team are the best in the business and have an amazing work ethic and a great team spirit! We are looking for the perfect fit – someone who takes initiative, is goal driven and takes pride in their work.

DUTIES
• Picking and packing orders for confidential records
• Monitor destruction dates and retrieve destruction as required
• Maintain Rolling Audits of the Records Warehouse
• Processing and Barcode scanning of incoming and outgoing cartons and files
• Act as a backup for our courier drivers delivering records to clients.

SKILLS & EXPERIENCE
• Attention to detail, accuracy balanced with efficiency
• Some Warehousing Experience is preferred – however full training will be provided
• Intermediate Computer Skills
• Full Class 1 NZ Driver License (Restricted license may be considered)
• Good Fitness Level – must be able to lift and stow boxes of files.

If this sounds like the job for you please apply by forwarding your CV to [email protected]

Applicants must be NZ residents or hold a valid NZ work visa. Only successful candidates will be contacted.

Auckland - Inbound Lead Consultant

We are looking for an energetic and dynamic customer service professional to represent our company to customers on the move. If you are an excellent communicator who loves variety, hard work and a fast-paced environment, then this is the ideal job for you.

We require an ultimate team player to join our Head Office Customer Service Team. We are looking for someone with the X factor who loves to engage with customers over the phone, and lead people.

THE ROLE
This role is responsible for receiving telephone, internet and web enquiries from customers located throughout New Zealand. Our Consultants provide advice and assistance on Crown’s range of services and ensure a great customer experience by demonstrating exceptional listening and decision making skills. You will be engaging, friendly and confident with an outstanding telephone manner.

SKILLS & EXPERIENCE
• Experience within a contact centre, dealing with high volume customer contact
• Excellent attention to detail and information gathering ability
• Exceptional organisational and time management
• Quick decision making abilities
• Professional telephone manner with the ability to build instant rapport
• Ability to learn and adapt to new systems and processes quickly

WE CAN OFFER
• A competitive salary that reflects the calibre of the individual required
• Opportunities for career development within a global organisation and market leader
• Employee benefits programme, including life and income protection insurance
• Ongoing training and support
• Free onsite parking
• A fun and energetic environment

Please send your application, including current CV, to Leigh Rayson, Service Centre Manager, via email at [email protected]

Applicants must be NZ residents or hold a valid NZ work visa. Only successful candidates will be contacted.

 

“I have met and worked with so many great people and had the opportunity to meet wonderful customers.
I have many cherished memories over my time with Crown and have been fortunate enough to develop lifelong friendships.”

Roy Townhill, Auckland Branch Manager

 

Apply today!

So you’re keen to move forward and start a career with Crown? If you’re interested in any of the job vacancies listed here or on seek.co.nz please complete the following confidential application form (PDF) and email to [email protected] along with your cover letter and CV. Please note only successful candidates will be contacted.

Crown Values

Learn more about us! Our brand values are the backbone of our company’s culture, and shape the way we do things on a daily basis. They are our promises to both ourselves and our customers, and describe the behaviours that underpin the success of the Crown brand: