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Moving with pets

Crown Pet Relocations

We understand that moving a treasured pet can be a worrying experience, often more so for you and your family than the pet. With Crown’s expert door-to-door Pet Relocations and Boarding Specialists, you can relax knowing that this highly valued family member is in expert and caring hands.

We recognise that every pet is unique and so is every Pet Relocation. That’s why our consultants will come to meet with you at your home to fully understand your requirements and then make all arrangements within our chosen network of proven service partners.

Whether you are moving locally or long distance, our professional pet transportation service will get your furry family members safely to their destination. They will travel by air or road, and will be well cared for during stopovers and upon arrival using Crown approved/inspected kennels and/or catteries.

Moving with Pets - Pet relocation service


Being organised is always advisable, but when it comes to relocating your pets it’s also extremely important. Crown recommend you allow maximum lead times so we can coordinate bookings to suit your preferred timing. If your pet is travelling by air we will require seven working days (minimum) notification.

Legal stuff

New Zealand has strict rules governing the importation of animals. Both the New Zealand Customs Service and share responsibility for ensuring the rules are observed. For example all dogs registered in New Zealand for the first time (except farm dogs used for stock control) must be micro chipped. Before being released to their owners all imported animals require Bio Security and Customs clearances.

Important restrictions on imports of some pets:

  • Birds – importing birds into New Zealand is illegal – New Zealand maintains a proud record of remaining free of major bird and poultry diseases. This has allowed our highly valued population of rare and endangered birds to flourish
  • Ferrets – ferrets are regarded as predatory pest and are illegal in New Zealand
  • Guinea Pigs – importing Guinea Pigs from any country other than Australia is illegal in New Zealand
  • Mice and rats – it is illegal to import mice and rats (except laboratory animals in some cases)
  • Snakes and reptiles – it is illegal to import snakes and other reptiles (except some reptiles for zoos)

General information about bringing a cat or dog into New Zealand:

  • Australia – you don’t usually need a permit — however your dog or cat will need a post-arrival inspection
  • An approved country – you’ll need a permit to import
  • A non approved country – your pet will have to spend six months in an approved country before it can be brought to New Zealand and you will need to provide a vet certificate

Note: The New Zealand customs service specifies that the following breeds of dog may NOT be brought into New Zealand:

  • American Pit Bull Terrier
  • Brazilian Fila
  • Dogo Argentino
  • Japanese Tosa
  • Perrode de Presa Canario

In some instances import prohibition controls on dogs do not apply to:

  • Guide and hearing dogs
  • Companion dogs for disabled people or for people formally engaged in training guide, hearing or companion dogs

Measuring your dog

To ensure the quality of your dogs relocation experience it is very important to have a correctly sized cage. Our Service partners do everything possible to ensure maximum comfort and the shortest possible transit time. Here’s how to measure your dog to enable the correct sized transportation crate.

Moving with Pets - Pet relocation service - How to measure your dog

  • Height in centimetres from floor to top of head or ears.
  • Length in centimetres from root of tail to tip of paws or nose.
  • Width in centimetres at widest part of body
  • Weight in kilograms.

For more information about bringing pets into New Zealand visit the Ministry of Primary Industries website.

To arrange a quotation call us for an obligation FREE quote on: (0064) 9 415 7300 or complete the Quick Quote form.

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