Queenstown Household Moving Company

The cost to move depends on access to the house, distance, timing, and amount of your belongings you need moved. With Crown, you are provided a free quote and consultation. Next, the move is planned properly and precisely to ensure no sudden last-minute or unexpected costs. 

Because the move is planned out up front, the price you’re quoted holds even if weather causes a delay. Unexpected weather is out of your control, so if a truck has to park up overnight or wait out a road closure, you will pay nothing extra. If you’re looking to store items, our storage is usually quoted separately, though short-term storage may be included in the moving quote.

Our Crown team advises to avoid winter if you can. Ice and snow on the roads in and out of Queenstown are the main cause of delays and reschedules. December and January are peak months for moving, so booking 6 to 8 weeks ahead for a move in that window is essential to ensure booking security. Autumn and spring are often much quieter and tend to be the best time to move to Queenstown due to better availability, and lower weather risk compared to mid-winter.

If any roads are closed or conditions are unsafe for the move or transportation, we will advise you promptly, and your move or delivery is rescheduled until the roads reopen and are safe. To ensure safety, trucks will park up and wait for the weather to clear rather than push through. Crown will not put drivers, crews or our customers’ belongings at risk. Health and safety will always be put first.

Yes, Crown handles Queenstown’s hills and steep streets comfortably. We’re used to dealing with steep hillsides and lakeside suburbs like Fernhill and Kelvin Heights, as well as long, and unsealed rural roads around Lake Hayes, Gibbston and Dalefield. Crown is also familiar with assisting moves in gated communities such as Jack’s Point and Millbrook, which have controlled access and where parking may be restricted.

Every move is assessed in advance. This ensures that the correct vehicle and number of crew are sent. We leave nothing to be improvised on site. We have solutions for homes with tricky access. Extra staff are rostered for long carries where the truck can’t get close to a house. Tail lifts are used for heavy items like pianos, and smaller vehicles for narrow streets with tight turns. All of this is assessed and checked in the survey and priced into the quote, so that there are no surprises on the day.

Deciding whether to move yourself or hire a professional removalist depends on the type of move you’re intending to do. If it’s a small move like a bed or a few boxes, this may be a DIY job; however, if you’re intending to move a whole household or large items like a piano, it’s best to leave it to professionals like Crown. Our professional crews pack to international standards, with the equipment, and experience to reach even the hardest-to-get-to properties. There is optional cover through CrownCare that goes beyond the standard liabilities.

If you’ve decided to do a large move yourself, be aware of all the hidden costs that add up quickly. These include truck hire, fuel, time off work, and limited or no cover if something breaks. To avoid these hard to navigate variables, choose Crown with 60+ years of experience to assist you on your move.

We take bike handling very seriously at Crown. For high-value bikes like mountain bikes, we remove the front wheel and pedals, wrap the frame to the international packing standard, and pack it into a bike carton. E-bikes can be wrapped, packed and moved, however, we do not store or relocate e-bike batteries, due to being classified as dangerous goods.

We can handle other specialist items such as pianos, large statues, as well as tramplines or large exercise machines which may need to be disassembled and then reassembled. Every move is assessed individually using the survey you fill out, including anything that needs handling beyond our usual method, rather than us working to a singular template.