Queenstown Movers & Storage Company

The cost to move often depends on the volume, access, distance and timing. If you choose Crown as your house movers, you gain access to a free quote and consultation to assess everything beforehand. That way we can plan the move properly and spare you any hidden or last-minute costs.

Crown doesn’t charge for weather delays: if a truck has to park up overnight or wait out a road closure because of snow, you pay nothing extra because the move is planned out up front.

If you’re just looking to store items, our storage is usually quoted separately, though planned short-term storage may be included in the moving quote.

Crown’s advice is to avoid moving in winter if you can. Ice and snow on the roads in and out of Queenstown are the main cause of delays and reschedules. December and January are our peak, so book 6 to 8 weeks ahead for a move in that window. Autumn and spring are quieter and often the best time to move to Queenstown, with better availability and lower weather risk than mid-winter.

Crown prioritises the safety of your goods and our crew. If any roads are closed or conditions are unsafe for the move or transportation, you will be advised and the move or delivery will be rescheduled until the roads reopen and are safe. Trucks will park up safely and wait for the weather to clear rather than push through. We put health and safety ahead of the schedule.

Yes, Crown can handle Queenstown’s hills and steep streets comfortably. We’re used to dealing with steep hillsides and lakeside suburbs like Fernhill and Kelvin Heights, as well as long, possibly unsealed rural roads around Lake Hayes, Gibbston and Dalefield. We’re also familiar with gated communities such as Jack’s Point and Millbrook, which have controlled access and where parking may be restricted. Steep driveways, narrow roads, tight corners and long carries are normal working conditions, not special exceptions.

Since we assess every move in advance, we can ensure that the correct vehicle and number of crew are sent, and nothing is left to be improvised on site. We also have measures for tricky access: extra staff rostered for long carries where the truck can’t get close, a tail lift for heavy items like pianos, and smaller vehicles for tight streets. We also check the state of the routes in, to make sure the site is reachable and the job is practical. All of this is assessed during the survey and priced into the quote, so there are no surprises on the day.

Deciding whether to move yourself or hire a professional removalist depends on the type of move you’re intending to do. If it’s a small move like a bed or a few boxes, this may be a DIY job; however, if you’re intending to move large items like a piano, it’s best to leave it to professionals like Crown. You get professional standards, the tools and experience to reach even the steepest, hardest-to-get-to properties, and optional cover through CrownCare that goes beyond standard carrier liability.

If you’re set on doing a large move yourself, be aware of the hidden costs, which add up quickly: truck hire, fuel, time off work, and no cover if something breaks. To avoid them, choose Crown’s Queenstown moving company: New Zealand’s leading mover, with 60+ years of experience behind every job.

We take bike handling very seriously at Crown. For high-value bikes like mountain bikes, we remove the front wheel and pedals, wrap the frame to the international packing standard, and pack it into a bike carton. This is our standard method. For e-bikes, we can wrap, pack and move the frame; however, we do not store or relocate e-bike batteries, as they’re classified as dangerous goods.

We can handle other specialist items such as pianos or large exercise machines, which may need disassembly and reassembly. Every move is assessed on its own: the survey flags anything that needs handling beyond our usual method, rather than us working to a template.