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Mayfair House Project

The Department of Corrections work to make New Zealand a better, safer place.

The Department of Corrections (DOC) is the largest Public Service department in New Zealand. They manage over 10,000 people in New Zealand prisons and 30,000 offenders in the wider community each week. 

DOC appointed Crown FIL Workspace to assist them in moving back into their refurbished Headquarters at Mayfair House on Wellingtons Terrace. As a result, approximately 1000 staff returned to Mayfair House from 2 separate locations and were seamlessly relocated into their newly created agile work environment.


Fast Facts:

  • 800 ergonomic chairs installed
  • 1600 monitors packed, moved and reinstated onto new monitor arms along with docking stations
  • 1200 cartons and relocation crates moved
  • 500m3 of surplus furniture collected, refurbished and redistributed as donations


Leading The Project

For a relocation project of this scale, we drew on the skills of our specialist teams from Crown FIL, who ensured a smooth move for DOC with minimum disruption.

Heading the project was Tama-Renata – Key Account Move Manager assisted by James Lam Sam – Senior Team Leader, Chris Rowe – Operations Manager and Chevy Coaked – Team Leader.

Getting Underway

Crown FIL had to complete the relocation within one week, including disconnecting, packing, reconnection and cable management for over 1,000 computer kits.

Each staff member was allocated a personal locker box for the move, which was then placed in designated zones at the new location.

IT assets, a library collection and over 1600 power cables were installed to workstations ready for staff to begin work Monday morning.

In addition to the staff’s contents and IT assets, a precious Taonga, created by inmates, needed to be packed, uplifted and carefully installed into Mayfair House, while observing cultural protocols during its entire relocation journey.

Crown FIL also responded to a last-minute request and assisted with preparing two floors of Freyberg House for the incoming tenant.


Everything was in place and ready for ‘Corrections’ staff to occupy the building on the Monday morning following the uplift. Crews were rotated during the project between a day shift and a night shift with our last crew finishing at 11pm on Sunday night.

In line with ‘Corrections’ commitment to sustainable practices, Crown FIL has now been contracted to relocate furniture from Freyberg House to other Corrections offices around the country for reuse. This is a great outcome as many tonnes of materials are being diverted from going to landfill.

The Department of Corrections’ Mayfair House relocation project was completed on time and on budget.

“All in all, just wanted to say a massive ‘Thank You’ to the whole team that have been involved in this mammoth journey.

It certainly wasn’t easy with all the challenges we had to face along the way but we got there in the end.

Rosa Williams

Business Analyst, Mayfair House

If you are thinking of relocating your workplace we invite you to talk to our friendly Crown Workspace team today, we can even help you source second hand furniture, set up your IT equipment and do you next office fit out. For more information call us on: 0508 227 696 or email: [email protected] 

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