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Customer Feedback

Crown World Mobility New Zealand helps organisations manage both their global and local talent. In collaboration with our international offices and subject matter experts, Crown’s mobility specialists support our corporate clients in ensuring their employees are able to perform to the best of their ability, wherever they are located. Read what our customers say about working with us…..

“I would like to thank Zsofia very much for her service and being very supportive in all matters. She was so helpful and cooperative.

A.M.

“Moving is extremely stressful especially moving around the world! Our consultant Janet, was fantastic and responsive. She was always able to answer my questions within a day and she provided everything we needed for a smooth relocation. Our shipment arrived much sooner than anticipated, 7 weeks as opposed to 12! Everything was well coordinated. The service provided by Crown was exceptional.
It was smooth, fast and easy all the way.

Andrea

“Amisha was with me every step of the way. She was extremely helpful, proactive in participating what would be required and always available to answer questions. She is friendly and an absolute pleasure to work with. Her assistance in the process has been 100% worth it. I would recommend her anytime. Overall, we had a pleasant experience with Crown. Good communication and efficient at managing the whole process.

Tanya H.

“I was thoroughly impressed by Crown at every stage of my relocation. Janet was amazing and went above and beyond to make sure the move went smoothly, and that I had appropriate expectations every step of the way. I especially appreciate her assistance and advice with helping me bring our pet over.
I can’t imagine doing this relocation without Crown’s help. All the people we interacted with were friendly and professional. From Gail who drove us around Auckland showing us different areas, to the crew in Tallahassee who packed up our stuff, everyone provided excellent service. Our shipment arrived less than two months after our packing date. All staff we interacted with were friendly, patient, and professional. Our move around the world could not have gone smoother. Crown really helped ease my anxiety for a move with this distance. Would definitely recommend Crown to others!

Jessica M.

“Janet has been a pleasure to work with. She is professional, prompt and had provided an excellent service, valuable insights and information. She contributed towards making our relocation seamless and a highly positive experience.

We are so very pleased with the temporary accommodation that has been arranged for my family! Excellent service overall.”

Z.A.

“We had a wonderful relocation experience. Janet is very helpful and all the related staff are supportive, efficient, considerate, and displayed good attitudes and manners .

Our queries were responded quickly even in the weekends or after working hours. Crown’s door-to-door relocation service is highly recommended.”

May

“Absolutely amazing people work for Crown. I would recommend Crown to anyone planning a relocation. I was touched by our consultant’s care and understanding of our needs and how responsive and professional she is.

We are totally satisfied with Crown’s help with our immigration, travel and home search in Auckland.”

Sinclaire K.

“My consultant Janet was excellent, can’t fault her in any way!

Excellent service from Crown – we got the feeling the people enjoyed their work and also like that you reuse cartons and collect your waste.
Everyone was responsive and great to deal with. A hassle-free experience! Full marks!!

Ben J.

“The team lead by Andre and supported by Natasha, all worked tirelessly every day in very trying conditions, given the owner had not moved out on time.Both Andre and Natasha are very impressive young people, which Crown should be very proud of. They were extremely flexible and amended the plans daily to suit our needs. We had other boys in and out during the week to help with heavy lifting, all of whom worked extremely hard and we wish to express our gratitude to all of them for their utmost professionalism.

And to Sharon, a huge thank you! You have always been the same from our first meeting three years ago for our move from Australia, and our two subsequent moves domestically, your professional supportive service has been unwavering.

Although we don’t want to move again anytime soon…. when we do, we look forward to once again using Crown’s excellent services.

L & P

“Professional service throughout! Crown indeed went the extra mile.
Janet made this transition as smooth as possible and we’re forever grateful for all the assistance she offered. It was so convenient to know that a relocation such as this (moving to a new country), was all taken care of. Nothing was overlooked, we were constantly updated on any progress made. Perfect unpacking (nothing broken, nothing missing, nothing pending) was the absolute cherry on the cake for us!”

Andries V.

“Geraldine was excellent to deal with. I’m sure she is dealing with many people every day, but she makes you feel like you’re her only client. Very prompt on the phone, excellent follow up and nothing was too difficult. The whole move was an easy process. Everyone was great to deal with. Nothing was broken and nothing was lost”

Jesse J.

“Our move manager, Janet was incredibly communicative, patient and helpful. Everyone we met along the way, including the crew who packed and delivered our belongings, was very professional. Efficient, kind and helpful.”

Tessa R.

“Our consultant Nikki was always very responsive and fast to solve every problem. Every difficulty was well responded by her. Crown has handled my case efficiently and gave the best advice with the information that they had. They knew how to react to changes and inconveniences of the problems that I encountered.

I would recommend to anyone who would want help with immigration application and relocation.”

A.M.

“Janet and the rest of the team including the driver were so accommodating, very effective in what they do, communicated clearly and responded immediately. Thank you also for choosing a nice accommodation – we felt so welcomed.
Thank you for the whole experience, we are very satisfied. Excellent job, well done!”

Mae M.

“Stephanie was outstanding! She went above and beyond to find the perfect home and location for our family to suit our needs. Stephanie listened to us and was ever so patient with our changes in mind, reassuring and supportive, which was exactly what we needed. Nothing was a trouble and she was so kind towards our two young children. On the day of the move Stephanie was an incredible help – Honestly, I hate to think what this whole experience would have been like without her and really want to thank her for all the help.

Moving to a new country was made just that much easier with the support of Crown and all the different teams we have been in contact with along the way.”

Karl D.

“Very pleased with keeping me connected with what was needed for completing documentation, and what was happening before, during and after the moving processes. Thank you for your clear guidance and excellent communication. I was extremely pleased with the whole process – it was easy and smooth for me, and I am very thankful.

I have used Crown for several moves now around the country, and one move overseas. In every move I have had with Crown, they’ve been very professional, caring and consistently keeping me informed of process and progress.”

Paul R.

“Our Relocations Consultant Veronica was “BRILLIANT” with everything. She was absolutely awesome with finding us a really nice house that ticked all the boxes and all the information she provided regarding the schools, transport and more.”

High Bignall

“Zsofia was a great communicator throughout the process. She was always pleasant and very knowledgeable. Zsofia sent emails and made telephone calls to me when things were more complex to make sure I was comfortable. It was a great experience. I am very impressed with the overall Crown Relocation experience. From the beginning stages while I was in the US through the final delivery, I had great communication from the Crown team. They always kept me updated and handled all my questions with grace and professionalism.

The process couldn’t have ended any better when these two gentlemen showed up from Crown Relocations and made my final delivery a breeze. I can’t thank you all enough. A move of this distance and over this length of time is ripe for problems, but Crown Relocation was the positive part of my experience in moving to NZ.”

Dawn C.

“Our consultant Mary went out of her way; above and beyond what she needed to for me. She firstly took time to understand exactly what my accommodation needs were; gave me good insight into the property market in Wellington; and talked me through the whole process. She was very organised, totally flexible, working around my working hours; used her initiative: phoning and texting property managers and agents; always looking out for me as her client. Ensuring that she was doing the best for me, rather than just accepting the first property that came to hand. She was very likable and a good ambassador for Crown.”

Jane W

“Crown have supported me in several fields over the last year in moving to New Zealand from the UK. The service provided has been clear, consistent and appropriate throughout and bottom line professional in its delivery and execution.

During the last ten months I have relocated from the UK to New Zealand, this would normally be quite a traumatic experience, but the support my wife and I have received from Crown has made this experience as painless as possible.

We used several Crown services including obtaining VISA’s, school search, property rental search and the provision of temporary furniture whilst we awaited our furniture to arrive from the UK. All of these services were excellent, the consultants were engaging and very supportive throughout, each person was well versed in the services they were offering and any options that we needed to consider.”

Stephen B.

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