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Customer Feedback

Crown World Mobility New Zealand helps organisations manage both their global and local talent. In collaboration with our international offices and subject matter experts, Crown’s mobility specialists support our corporate clients in ensuring their employees are able to perform to the best of their ability, wherever they are located. Read what our customers say about working with us…..

“My consultant Janet was excellent, can’t fault her in any way!

Excellent service from Crown – we got the feeling the people enjoyed their work and also like that you reuse cartons and collect your waste.
Everyone was responsive and great to deal with. A hassle-free experience! Full marks!!

Ben J.

“The team lead by Andre and supported by Natasha, all worked tirelessly every day in very trying conditions, given the owner had not moved out on time.Both Andre and Natasha are very impressive young people, which Crown should be very proud of. They were extremely flexible and amended the plans daily to suit our needs. We had other boys in and out during the week to help with heavy lifting, all of whom worked extremely hard and we wish to express our gratitude to all of them for their utmost professionalism.

And to Sharon, a huge thank you! You have always been the same from our first meeting three years ago for our move from Australia, and our two subsequent moves domestically, your professional supportive service has been unwavering.

Although we don’t want to move again anytime soon…. when we do, we look forward to once again using Crown’s excellent services.

L & P

“Professional service throughout! Crown indeed went the extra mile.
Janet made this transition as smooth as possible and we’re forever grateful for all the assistance she offered. It was so convenient to know that a relocation such as this (moving to a new country), was all taken care of. Nothing was overlooked, we were constantly updated on any progress made. Perfect unpacking (nothing broken, nothing missing, nothing pending) was the absolute cherry on the cake for us!”

Andries V.

“Geraldine was excellent to deal with. I’m sure she is dealing with many people every day, but she makes you feel like you’re her only client. Very prompt on the phone, excellent follow up and nothing was too difficult. The whole move was an easy process. Everyone was great to deal with. Nothing was broken and nothing was lost”

Jesse J.

 “Lisa was a joy to work with, and made the whole process easier.”

Bruce D.

“We are very impressed with Crown’s service. The moving crew arrived on time, are very helpful and efficient.”


 “Our PA for the day, May, was amazing!”

James S.

“Our move manager, Janet was incredibly communicative, patient and helpful. Everyone we met along the way, including the crew who packed and delivered our belongings, was very professional. Efficient, kind and helpful.”

Tessa R.

“Our consultant Nikki was always very responsive and fast to solve every problem. Every difficulty was well responded by her. Crown has handled my case efficiently and gave the best advice with the information that they had. They knew how to react to changes and inconveniences of the problems that I encountered.

I would recommend to anyone who would want help with immigration application and relocation.”


“Janet and the rest of the team including the driver were so accommodating, very effective in what they do, communicated clearly and responded immediately. Thank you also for choosing a nice accommodation – we felt so welcomed.
Thank you for the whole experience, we are very satisfied. Excellent job, well done!”

Mae M.

 “Our consultant was extremely helpful with housing co-ordination & invaluable on the unpack day. Overall we are very satisfied with the services provided.

Thank you!”


“Our immigration adviser was really helpful in the whole process. He was always ready to help and respond to my questions.”

Christian de Ford

“Damian was of great assistance. He was available all the time and responded to all my enquiries promptly and effectively.”

Lucrecia C.

“Lisa was fantastic! She was highly knowledgeable and understood the key nuances associated with making such a move. I look forward to the next engagement.”

David G.

“Sarah, our point person in Christchurch, was very helpful and tailored the preview tour based on our specific needs. We were very happy with the service.”

Ariel S.

“All involved in my transition, whether education or housing advice have been professional, knowledgeable and great company.”


“Stephanie was outstanding! She went above and beyond to find the perfect home and location for our family to suit our needs. Stephanie listened to us and was ever so patient with our changes in mind, reassuring and supportive, which was exactly what we needed. Nothing was a trouble and she was so kind towards our two young children. On the day of the move Stephanie was an incredible help – Honestly, I hate to think what this whole experience would have been like without her and really want to thank her for all the help.

Moving to a new country was made just that much easier with the support of Crown and all the different teams we have been in contact with along the way.”

Karl D.

“The whole process was managed incredibly well. My Mobility Adviser has guided me step by step through a stressful time with courtesy and compassion, all queries were answered with respect and understanding even when I asked them multiple times.”

Cairine B.

“Crown has been excellent in providing the immigration services for me and my team! Prompt response and communication made them the best!

Kannan S.

“Our consultant Stephanie was very friendly, hospitable, and very helpful with my move and relocation needs. She answered all my questions quickly whether regarding the relocation move or other topics.”

Iris C.

“Our consultant Stephanie was marvelous. She was patient, kind, informative and courteous. She also put up with the stressful nature of the visit with so many things going on at once for us. I believe that she is without question, the best relocation professional I have ever worked with!”

Pier S.

“This has been a fantastic result, to find a great house in the right area so quickly – and I’ll put this down to Sue from Crown who really assisted here; and because she already had a relationship with the agents, I was basically pushed to the top of the list for the rental. In that I got to view the property before others and apply straight away with her recommendation to the agent. I’d truly recommend her services to others should they need similar assistance in the future.”


“Stephanie is exceptional!! Being new to New Zealand and its culture, with Stephanie’s congenial personality and global travel experiences she was able to make us feel at ease with our transition from the US to NZ.
In sum she delivered an exceptional customer experience!”

Sydney S.

“Very pleased with keeping me connected with what was needed for completing documentation, and what was happening before, during and after the moving processes. Thank you for your clear guidance and excellent communication. I was extremely pleased with the whole process – it was easy and smooth for me, and I am very thankful.

I have used Crown for several moves now around the country, and one move overseas. In every move I have had with Crown, they’ve been very professional, caring and consistently keeping me informed of process and progress.”

Paul R.

“I am a very happy customer. It does not feel like relocation anymore, we are now locals.

Many thanks to the staff for their support and excellent performance. The coordination and ease of communication makes the process much less daunting.”

David A.

“May is very nice and responsive. Due to some issue, I was so frustrated at one point because of the limited time but May cheered me up well and luckily at the end everything go smoothly. Both of them helped a lot for my relocation. Without them, I won’t be able to get such a nice and cozy place to stay in this new country that I have never been to before.”

Jessica S.

“Very satisfied with our Consultant Stephanie for her dedicated and professional service for house and school search and moving in the rental property. Creative solution was provided to meet our move in the busiest time of the year (e.g. rental furniture arrangement).”


“Our Relocations Consultant Veronica was “BRILLIANT” with everything. She was absolutely awesome with finding us a really nice house that ticked all the boxes and all the information she provided regarding the schools, transport and more.”

High Bignall

“Stephanie had extended her efforts to help me find a new house AND to relocate and move in as well. I would like to express my gratitude to her. She’s a lovely consultant who understood my needs and preferences when finding a new home.”


 “Our Immigration Adviser Damian was really helpful & informative, and I got the required results while keeping me in the loop at all times.”

Francesca N.

“Our Relocations Consultant was really friendly, fun and knowledgeable. I really enjoyed it! She offered lifestyle options, information on entertainment and shopping, banking, housing advice, cycling, sports… you name it!”

Andreas S

“With regards to the house search and the welcome pack, the service provided exceeded our expectations, and was timely, enjoyable and efficient. Lisa’s support in this process has been excellent.”

Viola B.

“Our consultant was excellent! She provided apartment options to us very quickly after discussing our priorities and needs. She made some excellent recommendations and had a great relationship with the apartment leasing agent which helped secure the lease. Very professional, friendly, and knowledgeable.”


“Well done team, really appreciate your support. You worked hard to make this as easy for me as possible, especially important moving from UK by myself and having a massive amount to do in my personal and professional worlds. You’ve set a high standard and met my expectations – well done”

Angus Jenkins

“I found Sue extremely helpful and encouraging, when she was unsure about an issue she made sure that she found out what the situation was. I felt very supported and she gave me lots of confidence in finding the right place, challenging me on my search area and ensuring that she followed through until after the tenancy agreement was signed. Thank you.”


“Zsofia was a great communicator throughout the process. She was always pleasant and very knowledgeable. Zsofia sent emails and made telephone calls to me when things were more complex to make sure I was comfortable. It was a great experience. I am very impressed with the overall Crown Relocation experience. From the beginning stages while I was in the US through the final delivery, I had great communication from the Crown team. They always kept me updated and handled all my questions with grace and professionalism.

The process couldn’t have ended any better when these two gentlemen showed up from Crown Relocations and made my final delivery a breeze. I can’t thank you all enough. A move of this distance and over this length of time is ripe for problems, but Crown Relocation was the positive part of my experience in moving to NZ.”

Dawn C.

“My Relocations Consultant made our relocation so much easier than we expected, she was so helpful and understanding of our needs and went above and beyond to help us in any way she could. She was so helpful and found us a great unit – just what we wanted.”

Bradley L

“Thanks Crown, the overall services you provided are fabulous. From the immigration visa application, house moving to temporary accommodation, house searching and container delivery / installation. It’s really a one stop service, for the individual and business. Appreciate your efforts again.”

Eric Li

“Our consultant Mary went out of her way; above and beyond what she needed to for me. She firstly took time to understand exactly what my accommodation needs were; gave me good insight into the property market in Wellington; and talked me through the whole process. She was very organised, totally flexible, working around my working hours; used her initiative: phoning and texting property managers and agents; always looking out for me as her client. Ensuring that she was doing the best for me, rather than just accepting the first property that came to hand. She was very likable and a good ambassador for Crown.”

Jane Wharton

“Crown have supported me in several fields over the last year in moving to New Zealand from the UK. The service provided has been clear, consistent and appropriate throughout and bottom line professional in its delivery and execution.

During the last ten months I have relocated from the UK to New Zealand, this would normally be quite a traumatic experience, but the support my wife and I have received from Crown has made this experience as painless as possible.

We used several Crown services including obtaining VISA’s, school search, property rental search and the provision of temporary furniture whilst we awaited our furniture to arrive from the UK. All of these services were excellent, the consultants were engaging and very supportive throughout, each person was well versed in the services they were offering and any options that we needed to consider.”

Stephen B.

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