Moving to Auckland

Moving to Auckland from Overseas

Auckland is a richly multi-cultural, cosmopolitan city located in New Zealand’s upper North Island. Constructed between two harbours in 1840, it’s since grown into a commercial and tourist hub with a population of 1.5 million, making it the largest city in the country. Despite its size, the nature New Zealand is known for is never far away. You can get down to one of Auckland’s many beaches from the central city in no time, or even take a stroll along the waterfront on your lunch break. The weather is a part of the charm as well. Locals like to joke about Auckland having “four seasons in a day.” And newcomers can be surprised at how often the sun shines in winter.

Crown Relocations has moved households into New Zealand for over 60 years, and our local team in Auckland know how to work around the access issues that come with delivering to bustling apartments and busy streets. Read on for the team’s first-hand advice for life in Auckland, or get a free quote at any time.

We’ve been Moving Kiwis around New Zealand and the world for over 60 years! When you choose to move with Crown you will find us to be more than just a relocation company, we really care about what we do and how we do it!

Relocating to Auckland With Crown

When you choose to move with Crown, you’ll always have a dedicated point of contact: your ‘move manager.’ It’s their job to oversee your journey and make sure everything goes smoothly. They’ll work with you to prepare everything, make sure all the paperwork is correct, and coordinate with the local team at your destination. On the Auckland side, you’ll find a well-prepared crew who know the city and its suburbs inside and out.

Home find and settling-in support

In competitive overseas markets, it’s good to have someone with experience on your side. As part of our settling in services, get prepared with market information before you arrive, then meet with our consultants for a tailored tour of properties in the city once you land.

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Storage in Auckland

Whether you’re waiting for move-in day, or still hunting for the right place to settle down, our secure storage facilities mean your belongings stay safe until you’re ready to bring them out.

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Pet relocation

New Zealand’s animal import rules are strict. Crown’s network of approved pet caregivers will make sure that your furry friends’ travel and accommodations are all sorted, ensuring your pet arrives safe and sound.

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Vehicle relocation

End-to-end vehicle shipping from countries around the world, plus honest advice on whether to bring your current car or buy one once you arrive.

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Transit insurance

We offer worldwide comprehensive insurance for your belongings, covering loss or damage caused by circumstances beyond your control. No third-parties. Everything goes through Crown.

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More ways Crown can help

Whatever issues your move throws up, we’re here to help. Currency transfers, connecting utilities, setting up your home on delivery day, and more.

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Our Quoting and Moving Process

Crown’s quote process starts with a free consultation to understand your specific needs, access conditions, and moving dates. After requesting a quote, one of our trained Crown consultants will survey your home in-person or by video call, and assemble a list of items that are going.

Your quote depends on two things: how much space your goods will take up, and what their final destination is. A door-to-door move finishes inside your new home, while a door-to-store move finishes at our Auckland warehouse.

  1. Survey and quote A consultant surveys your home, makes a list of what’s going where, and gives you a written quote, including an estimation of how long shipping will take.
  2. Decide what to bring Next it’s time to decide what’s worth shipping, and what might be better to sell before the move. This is also where you should check for any items that might not be able to be imported into New Zealand.
  3. Professional packing At your overseas address, our trained crew will securely package your belongings for shipping, and provide you with a detailed packing inventory.
  4. International freight Your belongings are shipped by sea or air. While your belongings are in transit, you’ll be able to view their progress through Crown’s tracking system.
  5. Customs and MPI clearance Crown lodges the paperwork required to clear customs. Once your belongings arrive, the Ministry for Primary Industries will inspect them for biosecurity risks. Outdoor gear, garden tools, wooden items and anything carrying soil or seeds will get flagged. Make sure to clean these before packing.
  6. Storage in Auckland, if needed If your house isn’t ready, we can hold your goods in our secure Auckland facility. If you know you’ll need storage ahead of time, it can be included in your quote, or arranged and billed separately later.
  7. Access check Before the scheduled delivery date, the local crew will check the street, driveway and steps, to ensure that the right vehicles and personnel turn up.
  8. Delivery and unpacking The big day! Our local crew will deliver your items to the rooms where they belong, and optionally dispose of packaging and assemble furniture for you.

If your plans change mid-move, tell your coordinator as soon as possible.

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How We Can Help You Settle In to Auckland

The Crown team in Auckland are locals, some who have lived here for decades and one who made the move from overseas herself. Ask them what surprises new arrivals and the answer is usually how laid back a city of 1.5 million can feel. Beaches sit a few minutes from suburban front doors, and the work-life balance people are promised turns out to be real. Plus, Kiwis are informal: you’ve got first names from day one, casual dress, and a CEO in sneakers chatting over coffee is nothing unusual here.

Below, the team answers the questions and conundrums that we see new arrivals run into, plus what we at Crown can do to help deal with each.

Should we live close to work or further out?

Traffic can be quite restrictive in Auckland, making proximity to your workplace really important for maintaining a healthy work-life balance. Next-most important is your closeness to schools, followed by access to supermarkets and transport links (bus stops, train stations, and the motorway). As with any large city, Auckland is not crime-free. Some areas have more problems than others, so it’s important to do your research before committing to them. If you know roughly where you’ll be working, these areas are good places to start searching:

  • The CBD. Beaumont Quarter, Wynyard Quarter, the Eastern Bays, and central suburbs such as Parnell, Mt Eden, Remuera, Epsom, and Grafton.
  • North Shore. Suburbs east of the northern motorway, and Albany.
  • Newmarket. Newmarket itself, plus Parnell, Mt Eden, Remuera, Epsom, and Grafton.
  • Airport area. Māngere Bridge, Onehunga, and the Eastern suburbs. These areas are pleasant and have direct routes to the airport.

At the end of the day, where you choose to settle down will depend on what’s important to you and your family. Any location will have trade-offs (larger home, but longer commute; etc.), but our home finding service can help narrow down your options. Need time to think things over? We can help sort out temporary accommodation as well. Got a place in mind? We can sort out a test-run so you can try driving the commute during peak hours (even if you don’t have a car yet).

Which areas suit families, and how do school zones work?

Schools give first priority to children who live inside their enrolment zones, so for many, this is the second big thing to consider when it comes to housing. Enrolment usually requires a permanent address, which drives up housing demand in sought-after zones. Many of our overseas clients with families choose the Eastern suburbs, Parnell, Mt Eden, Epsom, Remuera, and Grafton. These areas have good schools and daycares, are close to the CBD, and have good options for transport. Plenty of new arrivals also settle on the North Shore for a more casual lifestyle close to the beaches.

Moving to Auckland with kids can be emotionally draining. This is doubly so for families with special-needs children. Our school search programme is tailored specifically for each family. Whatever your children’s needs are, we can help find the right place for them learn and grow. Have a dream school in mind, but not sure where to start? We’ll find housing options for you in the right zone. If you live inside a school’s zone, your child has a right to attend it. Learn more with our education guide.

What is the housing like in Auckland?

Auckland’s suburbs each have a wide and varied range of housing options, including freestanding homes, townhouses, and apartments aplenty. This is great for prospective movers, because it means no suburb needs to be ruled out on affordability alone. When looking to buy, keep in mind that “older is colder,” whereas rentals are legally required to meet or exceed national standards for insulation and heating. Flooding is also a factor to be aware of in parts of the city. Before committing to a property, you should do your due diligence, and check flood maps of the area.

If you’re feeling overwhelmed at this point, we can help. Our local people know just what to look for: housing that’s north-facing, flood-safe, and in the right location, all while staying within your budget. Once you’ve found a place, we recommend getting in touch with Fast Connect, a free service that can arrange your connection to essential services like electricity, gas and internet. If the containers haven’t arrived yet, using our furniture hire service can make that in-between period less stressful.

Do we need a car?

For families, having a car is virtually indispensable in a sprawling city like Auckland, especially for taking trips out of town (which is half the point of living here!). When it comes to your day-to-day commute, there are a couple of other options available. Buses are good if you’re travelling ~30 minutes to work, but have the downside of being crowded by students at certain times of day.

Auckland also has a train system, which recently opened new stations in the CBD. If there’s a station near your workplace, keep it in mind while house-hunting. Biking, although viable, does require additional care. Auckland’s suburban cycle lanes aren’t continuously protected, so riding can be hazardous. Do your homework and find safe routes.

You can use Auckland Transport to plan trips and check the timetables for buses, trains, and ferries. If you have a vehicle overseas, get in touch with our friendly vehicle shipping people. If it isn’t worth bringing, they’ll tell you. Last but not least, pick up a little experience with Auckland’s transport systems on our orientation tour.

What should we bring, and what should we leave behind?

Nothing in New Zealand is reliably cheaper to replace than to ship, and minimum shipping charges means adding items isn’t especially costly. Unless you have a fixed-term post in the country, it’s often worth it to just ship more. If you know you might only be here for a shorter amount of time, it may be worth storing some of your belongings in your country of origin. If you’re unsure for a given item, check how much it would cost (and how long it would take) to get a replacement in New Zealand.

Electronics that are labelled 100–240V should work perfectly fine on New Zealand’s 230V network, but will likely require a plug adaptor. Most other appliances will work if you use a power converter, but doing so can reduce the lifespan of both devices if the converter isn’t specced correctly. For larger appliances, it’s usually worth picking up new ones in New Zealand.

Outdoor gear, garden tools, wooden items and anything carrying soil or seeds will get flagged as possible biosecurity risks by the Ministry for Primary Industries. Make sure to clean these before packing, and declare them in all the relevant places.

Cars stand out as one of the trickiest things that most people have to decide on. Get in touch for our advice on shipping it vs buying one in NZ. Finally, if you’re worried about anything happening to your belongings while they’re on their way over to you, check out Crown’s transit insurance.

How do we manage before our furniture arrives?

Sea freight takes weeks or months, which means that your belongings are going to be out on the ocean for a little while. You can race them if you want, using our global shipment tracker, but the chances are pretty solidly in your favour. If you have small important items, consider bringing them with you on the plane.

Once you arrive, we can help you find somewhere pre-furnished to stay temporarily while you search for someplace to call home. If, once you’ve acquired a more permanent place of residence, your shipment is still taking its time, we can provide rental furniture until it arrives. On the other hand, if the container with your stuff arrives before you’ve found somewhere to settle down, we can store it safely in our Auckland warehouse.

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Auckland Moving Company Reviews​

Yanan
Crown Relocations – International Move to Auckland Review
Crown assisted with our international relocation to Auckland and we couldn’t be more happier with the services provided. Our move manager Nikki and relocation consultant Gail are very knowledgeable, supportive and thoughtful and absolute pleasure to work with. The ground crew Edward, Jay, Paea, Danz, Rod, Louise are so polite, efficient, uplifting and are very careful with our properties. It was not an easy move and the unloading process was stressful because of the building corporate rules however the crew overcame all the difficulties and made the day full of laughters in the end. We are so glad that we had the assistance from Crown on this journey and we would recommend Crown to any one who needs an A-Z relocation assist service.
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Grant
Crown Relocations – Australia to Auckland Review
Very much happy with the service we’ve received the whole way along our journey to moving over the ditch. Bev, Danz, Tai and Karun who came and delivered and unpacked our container did a great job and got it done all so fast and took away all the stress from moving – and they can crack a joke too! Very happy with the service from Crown relocations.
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Rachel
Crown Relocations – Malaysia to Auckland Review
Auckland Crown Relocations dealt with our shipping this end after we moved home to NZ from Malaysia. Their organisation and communication was fantastic and they were quick to respond to any queries. On the day our shipping was delivered to our home Paea, Sam and Mike were professional, friendly and very efficient. Thank you so much for making our move home as stress free as possible!
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Ilona
Crown Relocations – Poland to Auckland Review
I moved my family belongings after my parents passed away from Poland to New Zealand in Nov 2020. I was in Poland at the time of arranging all this and despite the distance, time difference as well as Covid restrictions, Debbie was able to coordinate it all so amazingly and arrange the pick up with other local company during the challenging pandemic times. The initial quote, answering our questions about the paperwork, insurance details etc – all was completed and provided to us to the highest standard. The goods took some time to arrive but the service we received along the way was outstanding! In Auckland, Max and Frank delivered our goods and unpacked it all for us including reassembling the furniture and placing it in the locations we wanted around the house. They handled it all with such great care and were very respectful of all the things that they were unpacking. Thank you for everything! Highly recommend Crown Relocations Auckland NZ team.
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FAQs for Moving to Auckland

The cost of moving to Auckland depends on how much you’re shipping, where it’s coming from, and whether the move is door-to-door or door-to-store. Volume matters most: a one-bedroom flat and a four-bedroom family home are very different shipments. Sea freight is cheaper than air but slower, and services like storage, insurance, pet or vehicle transport are priced separately. The only accurate figure is a written quote from a survey of your home, which is free and comes with no obligation. Request one here.

Before your move: get your quote and survey done early, decide what you’re shipping versus selling or storing, and clean any outdoor, garden or wooden items thoroughly so they pass biosecurity inspection. Sort your visa and any paperwork your coordinator asks for, and if you have pets or a car, start those processes early as they run to their own timelines. On the Auckland side, line up temporary accommodation for your first weeks if you haven’t found a rental, and if you have school-age children, contact schools about enrolment from a temporary address before you arrive.

Yes. Once your goods leave your overseas address, you can follow their progress through Crown’s shipment tracking system, and your coordinator will keep you updated at each stage, including customs and MPI clearance on arrival.

The biggest factors are how you ship (sea or air, shared or sole-use container), where you’re shipping from, how quickly your goods clear customs and MPI biosecurity inspection, and whether your Auckland home is ready when they arrive. Some of these are within your control, and some aren’t.

  • Sea versus air. Air freight arrives in days; sea freight in weeks. Most households ship the bulk by sea and fly a few essentials.
  • Shared or sole-use container. A sole-use container leaves when it’s packed. A shared (groupage) container waits until it’s full, which is cheaper but adds time at the start.
  • Origin country and vessel schedules. Sailings to New Zealand are less frequent from some regions than others, and most cargo arrives via Auckland or Port Chalmers with a transhipment along the way. A missed connection can add a week or more.
  • Time of year. Ports slow down around Christmas and New Year, and origin-side holidays such as Chinese New Year can delay departures. On the Auckland end, February brings the student influx and peak demand for delivery slots.
  • Customs and MPI clearance. Complete, accurate paperwork lodged in advance keeps this short. Missing documents, or goods that fail biosecurity inspection and need cleaning or treatment, are the most common cause of avoidable delay.
  • Weather on the southern leg. Coastal shipping and road freight into Auckland are occasionally held up by storms or winter road closures.
  • Access at your new address. Narrow streets, steep driveways and central-city loading restrictions can mean a smaller vehicle and an extra trip. Our access check before delivery day is there to catch this early.
  • Your own readiness. If your rental isn’t signed or your house isn’t ready, your goods go into Auckland storage until it is, and redelivery needs seven working days’ notice.

Your Crown coordinator will give you a shipping estimate with your quote, then keep you updated as each stage clears. Tell them early if your dates change.

They go into Crown’s secure Auckland storage facility. Storage is charged weekly with no fixed-term contract, so you only pay for the time you need. When you’re ready, give us seven working days’ notice and our local crew will deliver to your new address.

The Ministry for Primary Industries inspects incoming household goods for anything that could carry pests, seeds or disease into New Zealand. The usual culprits are garden tools, outdoor furniture, camping and hiking gear, bikes, sports equipment, footwear with soil on it, wooden items, vacuum cleaners and anything made from natural plant or animal material. Clean everything thoroughly before packing and declare it on your inventory. Items that arrive dirty can be cleaned or treated at your cost, or destroyed, and either outcome delays your delivery.

Beyond the move itself, our Auckland team can arrange home find and school search, storage, pet transport, vehicle shipping, transit insurance, and a range of additional services from currency transfer to utility connections. Contact our Auckland branch with any questions about your move.

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Ready to Make Auckland Home?

Tell us where you’re moving from and what you’re bringing, and our team will take it from there. Get a quote today, or contact our Auckland branch with any questions about the move.

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