Every year thousands of Kiwis make the decision to move to Australia. There is so much to think about when moving to a new country. One of the biggest decisions is which moving company will you choose to pack and relocate your household goods and personal effects. Here are some of the reasons we would like you to consider Crown as your Trans Tasman moving partner.
The Crown network spans 50 countries across seven continents, being the largest privately owned moving network in the world. Crown Relocations have been the Trans Tasman market leader for over 55 years, servicing every postcode in both New Zealand and Australia from our nine kiwi branches. We are a responsible company, committed to positively impacting the communities we serve. As passionate supporters of The Salvation Army we are honoured to be one of only five New Zealand companies (since 1883) to have ever received their Valued Partner Award.
A key Crown objective is to attract, inspire and empower people to do the best work of their lives. Our Crown values underpin everything we do, they shape how we interact with each other, our customers and our external stakeholders. For office based staff we have built an online learning and development platform of accredited skills and development courses. For operations staff we have a clear pathway of structured accreditations from entry level right through to high level pro packer. As an organisation we are committed to building an organisation that fosters and supports diversity and inclusion, (D&I) empowering women and attracting diverse talent. The principles of diversity and inclusion are incorporated into all dealings with all of our customers.
Your Belongings Matter
If you need short or long term storage during your journey, Crown has customs bonded and MPI approved facilities at all branches in New Zealand. We store in custom built ‘kiln dried’ storage modules designed for safety and easy access. Our Australian service partners provide exactly the same standard across all major Australian locations. Once packing begins your personal effects are catalogued digitally with bar coding labels applied using our customised E-Packing solution. Any pre existing conditions are noted, photographed and signed off. For packing special items and heirlooms we can offer i-Foam, ‘moulding’ foam cartons and air pillow packaging,(i-Bubble) for added protection.
When you arrive in Australia we will use service partners to complete tasks and deliver services on our behalf. Crown’s service partners are selected after a thorough vetting process, then pro-actively managed by our in-house risk team. A key focus is to ensure all partners are compliant with Crown’s data protection requirements. All Crown’s approved partners subscribe to our Code of Conduct, those who don’t meet the standards are suspended from the supply chain.
Your Privacy Matters
Not a day goes by without a news story about an individual or company being compromised by the unauthorised disclosure of personal information. When moving to Australia you will need to provide your chosen mover with personal financial details, passport information, family information, addresses and possibly insurance valuations. How will you know that your information is safe and won’t get into the wrong hands?
Crown are fully compliant with EU GDPR data privacy and protection regulations. Access to your personal data is restricted to only those who need that information. All of our employees are required to understand, and sign off specific policies that guide the way information is accessed and transmitted.
Peace of Mind
Taking out marine insurance protection for a move to Australia is strongly recommended. While we take every precaution to safeguard your possessions, we cannot protect against unforeseen circumstances. Our Crown Care Protection Plan is the broadest and most user friendly in the market. We recommend our ‘Lump Sum’ option. There is minimal paperwork, no confusion over valuations or premiums and 100% assurance of full protection and peace of mind in the unlikely event of a claim. A feature of ‘Crown Care’ is that we manage the policy ourselves. In the unlikely event of a claim we deal with you direct, our claims staff are there to settle claims as quickly as possible, with a minimum of fuss and to your satisfaction. After all, it’s still part of the Crown service.
Last but not least it’s very important to Crown that we deliver the best value possible. While others will offer what can appear a cheaper deal the reality is that you get what you pay for. Our goal is to ensure that the price we agree on in New Zealand matches the actual cost once you are settled in Australia. There are no discoverable ‘hidden costs’ at destination as AQIS inspection fees and standard customs clearance charges are built into our price.
Need More Information?
If you are thinking about a move to Australia we would be delighted to provide you with a free no obligation quotation. Contact us now and find out why we are considered the very best in the Trans Tasman moving business. Call: 0508 227 696 or complete a quick quote form online.